Frequently Ask Questions at Bettors Den

Are there any bonuses for new customers?

Yes, happy to hear you are interested in joining us. We have different incentive programs that adjust to players’ preferences. By default, you will be part of the Reduced Juice program, but you can change to another one if you prefer. Our other options are: Master Cash, Cash Back, or Casino Rebate Boost. You can claim any ongoing special promotion on top of your incentive program if you qualify. Click here to check All Bonuses

If I refer a friend, do I receive a bonus for the referral?

Yes, we have available the Bring a Bettor Bonus (BBB), which can get you a 20% free play of your friend’s initial deposit (minimum $100). The maximum free play amount is $500 per referral, and you can refer as many friends as you want. You can review all the information here.

How can I check the rollover amount I’ve accumulated so far?

You can check how much you have completed of rollover by following these steps:
1. Access “My Account” and click on “View Wagers”.
2. There, you will need to change the report from “Pending” to “Graded”.
3. Change the date and time to the one of the deposit in question.
4. Change the report length (3 months) and click on “RUN REPORT”. Down below you will see how much you have completed ever since the deposit / promotion in question.
Keep in mind that all deposits must complete a one-time rollover. If you requested any bonus or incentive, the requirement changes depending on the conditions you agreed to. For rollover calculation purposes, we take into account each wager’s true amount, meaning the lesser amount between the risk and the win.

Do I get a bonus for my birthday?

We do have a promotion available for your birthday. You can get either a double bonus birthday gift or the losing bet birthday refund promotion. You can check the conditions and requirements here.

Are there any restrictions when using my Free Play balance?

At this time, Reduced Juice and Future markets are not available to play with the Free Play balance.

My withdrawal request was denied because of the DBA activation; can you explain why?

DBA stands for Device Base Authentication service. Which is an enhanced security setting implemented to create a safer environment for our bettors and combat cyber threats. We require for DBA to be active before submitting any cryptocurrency payout request. To do so, you will need to follow these steps:
1. Login to your account and click on “My Account”
2. Go to “Security Settings” and select “DBA”
3. Turn the switch ON and click on Save Changes.
4. An email will be sent, and you need to follow the steps to complete the activation.

What does “reduced juice” mean in betting?

Reduced juice means lower bookmaker margin on select lines, improving prices vs. standard −110. See our Reduced Juice Odds page for examples.

Do you support crypto deposits and withdrawals?

Yes—BTC, BCH, and LTC are supported for quick deposits and secure payouts.

Can I bet live during games?

Yes—browse Live In‑Play markets and review settlement in Sportsbook Rules.

What bonuses are available now?

Master Cash Bonus, Cash Incentives, Reduced Juice Perk, and Bring a Bettor (20% free play).

What’s the minimum bet?

Our minimum bet is $0.50 on most sportsbook markets. Some events/leagues may vary.

How are bets settled?

Bets are settled after the official result is confirmed by the governing body. We do not offer early cash out; wagers stand to settlement.

Is reduced juice available on all markets?

Reduced juice primarily applies to pre-game spreads and totals on select leagues. Check the Reduced Juice Odds page for details.

Do you offer live in-play betting?

Yes. You can wager during the game with real-time odds. Learn more on our Live In-Play Betting page.

Can I deposit and withdraw with crypto?

Yes. We support BTC, ETH, USDT and more. Deposits are near-instant, and withdrawals are processed quickly. See Crypto Sportsbook for how it works.

Do I need a promo code to claim bonuses?

No promo code required — just opt in via your account dashboard or contact our Support Specialist team for assistance.

Can I have more than one bonus active?

Some bonuses can be stacked (like reduced juice + deposit promotions), but others can’t. Check the terms for each offer.

Are sportsbook bonuses available for crypto deposits?

Yes. All our bonuses work with both crypto and fiat deposits, unless stated otherwise.

Do you offer games with jackpots?

Yes — we offer many games where you may opt –in for the jackpot, from slot games to blackjack and other table games.

Can I use bonuses on all games?

Casino bonuses apply to specific games which you will find in the Casino Bonus Lobby; check the terms for more information.

Are your casino games mobile friendly?

Yes, you will be pleased to know our casino lets you play on the go!

 Can I combine reduced juice with other bonuses?

Absolutely — you can stack reduced juice with deposit bonuses for sportsbook or casino, unless stated otherwise in the specific promotion terms and conditions.

Is reduced juice available for live/in-play bets?

Currently, reduced juice applies to pre-game markets only.

How much can I save with reduced juice?

A $100 bettor placing 500 bets a year could save $2,500+ compared to standard -110 odds.

Is crypto betting legal?

Depends on the country. In the US, it’s legal, but regulations are still evolving.

Are Free Spins available for all games?

Free Spins are tied to specific slot titles, could be updated at any time.

Is the casino rebate available for all casino games?

Yes — unless stated otherwise in the promo terms.